Welcome to Nelson Ridge Family Dental. These Terms and Conditions (“Terms”) govern your use of our website, services, and participation in our SMS messaging program. By using our website, services, or opting in to receive text messages from us, you agree to these Terms.

1. SMS Messaging Program

By providing your mobile phone number and opting in to receive text messages from Nelson Ridge Family Dental, you consent to receive SMS messages from us. These messages may include:

  • Appointment reminders and confirmations
  • Appointment scheduling and follow-up communications
  • Information related to your visits or services
  • Responses to messages you send to us
  • Important practice notifications
  • Promotional and marketing messages, where applicable

Consent to receive SMS messages is not a condition of purchasing any goods or services from Nelson Ridge Family Dental.

2. Message Frequency

Message frequency may vary depending on your appointments, communications, and preferences. You may receive multiple messages depending on your interactions with our practice.

3. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and mobile phone plan. Nelson Ridge Family Dental is not responsible for any charges imposed by your mobile carrier for sending or receiving SMS messages.

4. Opting Out of SMS Messages

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.

After you send “STOP,” you may receive a confirmation message indicating that you have been unsubscribed. After opting out, you will no longer receive SMS messages unless you choose to opt in again.

5. Help and Support

For assistance with our SMS messaging program, reply HELP to any message.

6. Privacy

Your personal information, including your mobile phone number, will be handled in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, protect, and disclose your information.

7. User Responsibilities

By opting in to receive SMS messages, you confirm that:

  • You are the owner or authorized user of the mobile phone number provided.
  • The information you provide to us is accurate and current.
  • You will notify us if your mobile phone number changes.
  • You understand that SMS messages may be sent using automated technology.
  • You understand that message delivery may depend on your mobile carrier and network availability.

8. SMS Delivery

Nelson Ridge Family Dental makes reasonable efforts to deliver SMS messages in a timely manner. However, we do not guarantee that every message will be delivered successfully.

SMS delivery may be affected by factors outside our control, including mobile carrier networks, geographic location, network availability, device compatibility, and third-party service providers.

9. Changes to These Terms

We may update or modify these Terms from time to time. Any changes will be posted on this page with an updated Effective Date.

Your continued use of our website or participation in our SMS messaging program after changes are posted constitutes acceptance of the updated Terms.

10. Limitation of Liability

To the extent permitted by applicable law, Nelson Ridge Family Dental is not responsible for any charges, errors, delays, interruptions, or failures in SMS delivery caused by your mobile carrier, telecommunications network, device, or third-party service providers.

11. General

These Terms and Conditions apply to your participation in the SMS messaging program provided by Nelson Ridge Family Dental. By opting in to receive SMS messages, you acknowledge that you have read, understood, and agreed to these Terms.

New Patients & Emergency Appointments Welcome!

Dentist examining patient's teeth during routine dental checkup in modern clinic office